Can I reserve my ticket through a travel agent in a country where Kenya Airways does not fly to directly?
Yes, this can be done.

Do I need to reconfirm my flight after booking and how many times must I do it before my travel?
You must reconfirm your booking with the local Kenya Airways office at least 72hrs before the flight departure. If you do not intend to fly on a booked flight, please cancel your reservations to make the seat available to another passenger who might be trying to get on that same flight.

What do I do when I have lost my ticket?
Report to authorities (obtain a police abstract from a local police station and contact the nearest Kenya Airways office immediately.)  Kenya Airways will blacklist your ticket before a ticket replacement or a refund is issued.

What does ‘code share flight’ mean?
On some flights KQ has arrangements with other carriers, generally known as "code share". Code share is an arrangement whereby airlines can carry each others passengers or a situation where we put our code on another airlines operated flights and they in turn do the same on ours.
 This means that other airlines may operate a flight even though Kenya Airways is mentioned in the ticket as "carrier".  These General Conditions of Carriage also apply to such transportation.  If such arrangement applies Kenya Airways will advise the passenger of the carrier operating the aircraft at the time he/she makes a reservation.

Which airlines do Kenya Airways operate code share flights with?
Kenya Airways currently operates code share flights with, TM=Mozambique Airlines, DM=Maersk Air, KL= KLM, PW= Precision Air, WB=RwandAir and QM= Air Malawi which is currently suspended

Where do I get contacts for your (local) worldwide offices?
You can get our worldwide contacts by navigating to the" Global Contacts" link available on the top left menu on every page.